FREQUENTLY ASKED QUESTIONS

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at info@jiggymonks.com with your order number and reason for return.
Are your products ethically made?

Yes, we are committed to ethical and sustainable manufacturing practices. We work closely with our suppliers to ensure fair labor standards and environmentally friendly production methods.
What is your return policy?

We offer a hassle-free returns and exchanges policy. Items must be returned within 7 days of purchase, unused, and in their original packaging. Customers are responsible for return shipping costs, unless the return is due to a defect or error on our part.
Do you offer wholesale or bulk ordering options?

Yes, we offer wholesale and bulk ordering options for retailers and businesses interested in carrying Jiggy Monks products. Please contact us at info@gmail.com for more information.
How can I stay updated on new releases and promotions?

To stay updated on new releases, promotions, and events, follow us on social media and subscribe to our newsletter on our website.
Do you offer international shipping?

Yes, we offer worldwide shipping. Shipping costs and delivery times vary depending on the destination and shipping method selected during checkout.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.